Accessibility Statement for Onco Assistance.
This is an accessibility statement from Onco Assistance.
Measures to support accessibility
Onco Assistance takes the following measures to ensure accessibility of Onco Assistance.

• Include accessibility as part of our mission statement.

• Include accessibility throughout our internal policies.

• Integrate accessibility into our procurement practices.

• Appoint an accessibility officer and/or ombudsperson.

• Provide continual accessibility training for our staff.

• Assign clear accessibility goals and responsibilities.

• Employ formal accessibility quality assurance methods.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Die Ärzte in Antalya is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Onco Assistance. Please let us know if you encounter accessibility barriers on Die Ärzte in Antalya:

• Phone: +905323088505

• E-mail: oncologist@turkeyoncology.com

• Visitor Address: Beşiktaş, İstanbul
   

Technical specifications
Accessibility of Die Ärzte in Antalya relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• WAI-ARIA

• CSS

• JavaScript

• SMIL

These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best effortsOnco Assistance to ensure accessibility of Onco Assistance , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Onco Assistance

1. Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. Please use the ‘report issue’ button if you encounter an issue.

Assessment approach Onco Assistance assessed the accessibility of Onco Assistance by the following approaches:

• Self-evaluation

• External evaluation

Evaluation report
An evaluation report for Onco Assistance in Antalya is available at: https://www.turkeyoncology.com/accessibility-evaulation-report.
Evaluation report
An evaluation statement for Die Ärzte in Antalya is available at: https://www.turkeyoncology.com/accessibility-evaulation-statement.
Other evidence
Other related evidence for Onco Assistance is available at: https://www.turkeyoncology.com/accessibility-evaulation-certificate
Formal complaints:
We are committed to providing accessible content for everyone. If you experience any accessibility barriers on our website or with our services, we encourage you to contact us. We also have a formal complaints procedure in place for those who wish to escalate their concerns.

How to Make a Formal Complaint:
Initial Contact: In the first instance, please contact us via oncologist@turkeyoncology.com, +90 5323088505, outlining the following information. Your name and contact details
The date and time you encountered the accessibility issue
The specific web page or service you were trying to access
A description of the accessibility issue you encountered
The format you need the content in (if applicable)
Acknowledgement: We will acknowledge receipt of your complaint within 5(five) business days and provide you with a reference number.

Investigation: We will investigate your complaint and aim to provide a full response within 5(five) business days. This may involve contacting you for further information.

Escalation: If you are not satisfied with our response, you can escalate your complaint.

External Review (If Applicable): If you are still not satisfied after escalating your complaint internally, you may be able to refer your complaint to an external body, such asregulatory body or ombudsman. We will provide information about this option in our response to your escalated complaint.

Our Commitment:

We take all accessibility complaints seriously and are committed to resolving them promptly and effectively. We will use the information you provide to improve the accessibility of our website and services for all users.
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
Onco Assistance
International Patient Department